Hooyeah Creation is committed to protecting the privacy of our clients, business partners and all those whose personal data are processed by us (collectively, "data subject"). Any references to personal data — including "sensitive personal data" — and to processing shall be within the meaning prescribed in the Personal Data Protection Act 2010 and any amendments thereof ("the Act").
This Privacy Notice explains how we collect, use, and protect your personal data when you engage our services.
01 Your Consent and Acknowledgement
By visiting our website, hooyeahcreation.com, or using our services, you acknowledge, agree and understand this Notice and consent to the collection, use, processing and transfer of your personal data.
If you provide personal data of third parties to us, you represent and warrant that you have obtained the required consent of those third parties for us to process their personal data.
If you are under 18 years old, you are required to obtain the consent of your parent or guardian before providing us with your personal data.
Hooyeah Creation may modify, update or amend the terms of this Notice at any time by placing the updated Notice on the website. By continuing to communicate with us, use our services, or engage with us following such modifications, you signify your acceptance of them.
Your personal data will be processed pursuant to this Notice, and Hooyeah Creation will not use your data without your consent. You have the right to withdraw your consent for the use of your data at any time by writing to us.
02 Collection of Personal Data
We may be required to collect personal data from you in order to provide you with our services. This may include but is not limited to your name, identification card number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, occupation, designation, company details, industry, and any other information about you which you have provided to us.
We collect personal data through registration forms, application forms, or any other similar forms, and this may include sensitive personal data such as data relating to health, religious or other similar beliefs.
Provision of your personal data is voluntary. However, if you do not provide it, we will not be able to process it for the purposes outlined in this Notice. If you are an agent, vendor, supplier or service provider, provision of your personal data is mandatory — without it, we may be unable to engage you or issue payment for products or services provided.
03 How We Use Your Information
We only collect personal data that is necessary to:
- Provide video production services, quotes, and project updates
- Process payments through secure gateways
- Communicate project details, service changes, or delivery timelines
- Improve client experience and optimize our website's performance
- Provide our latest communications and marketing materials
04 Communication & Marketing
Clients who have engaged our services may occasionally receive updates via email or phone, including new service offerings, seasonal promotions, and portfolio showcases.
You can opt out at any time by clicking the unsubscribe link in our emails, emailing us at hooyeahcreation@gmail.com, or updating your communication preferences if you are a registered user.
05 Employees and Third Parties
We share your information with our employees for the purposes of providing you with our services.
We may occasionally engage or employ other companies and individuals ("Third Party") to perform certain services in order to deliver our services to you — such as freelance editors, delivery platforms, courier services, or credit card payment processing. These third parties have access only to the personal information required to perform their services, and may not use it for any other purpose without your consent.
06 Use of Cookies
Cookies help us enhance your browsing experience. These small data files store information such as your preferences or previous sessions to make repeat visits faster and more personalized. You may disable cookies via your browser settings, though this may affect some functionality of our site.
07 Site Statistics
We may collect anonymized site data — such as number of visits, time spent on pages, and traffic sources — using cookies and analytics tools. This data helps us improve service performance and client experience. All such data is non-personal and aggregated.
08 Sharing Your Information
We may share your personal information:
- With our legal or financial advisors, if required
- With trusted third-party partners assisting in service delivery
- If legally required to comply with law enforcement or government requests
- In the event of a merger, acquisition, or business sale, where your data may be part of the transferred assets
09 Third-Party Websites
Our website may contain links to partner sites, collaborators, or platforms such as Vimeo, YouTube, or payment gateways. Hooyeah Creation is not responsible for their content or privacy practices. Please review their individual privacy policies before submitting any personal information.
10 Data Access & Verification
If you would like to review or update your stored information, request deletion of your data, or opt out of communications, please contact us using the details below. For your security, we may request proof of identity before releasing or modifying your personal data.
11 Security
Your personal data is handled with strict confidentiality. We use secure systems and third-party providers that comply with data protection standards to keep your information safe, especially when processing payments.
We do not store full credit card information on our servers. Payment processing is managed via secure, encrypted third-party payment gateways.
12 Contact Us
We value your feedback and are always happy to hear from you — whether it's a compliment, complaint, or question, or if you need to change your personal data. Let us know how we can serve you better and keep your experience secure and satisfactory.
Your personal data will be retained for as long as required for the purpose it was collected, and will be securely deleted or anonymized once no longer needed.